Terms of Service

Last updated: 12 March 2025

1. Introduction and contracting party

These Terms of Service ("Terms") govern your access to and use of the website https://shrexxonbriz.world (the "Website") and any orders you place for products offered on the Website, including the product "Balavita". By accessing the Website or submitting an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website or place an order.

The Website and the sale of products are operated by:

Shrexxonbriz
Sveavägen 94, 113 50 Stockholm, Sweden
Email: community@shrexxonbriz.world
Phone: +46850022251

In these Terms, "we", "us", or "our" refers to Shrexxonbriz; "you" or "your" refers to the visitor or customer.

2. Scope and applicable law

These Terms apply to all visitors of the Website and to all contracts concluded between you and us for the purchase of products via the Website. The contract is concluded under Swedish law. For consumers resident in Sweden, mandatory consumer protection provisions of Swedish law apply. For consumers resident in the European Union, the mandatory consumer protection rules of their country of residence may also apply in certain circumstances. Any disputes shall be submitted to the courts of Sweden, except where mandatory law requires otherwise (e.g. for consumer disputes in another EU member state).

3. Products and information

The products offered on the Website, including Balavita, are food supplements (dietary supplements). They are not medicinal products and are not intended to diagnose, treat, cure, or prevent any disease. Product descriptions, images, and information on the Website are provided for general information and may be updated from time to time. We strive to ensure that product information is accurate but do not warrant that descriptions, images, or other content are error-free or complete. Weight, volume, and packaging may vary slightly. We reserve the right to correct errors and to modify the range of products and prices, subject to applicable law regarding confirmed orders.

4. Orders and contract formation

When you submit an order via the order form on the Website, you are making an offer to purchase the product(s) on the terms stated on the Website at the time of submission (including price and delivery information). We will send you an order confirmation by email after receiving your order. A binding contract between you and us is formed when we accept your order, which we do by sending the order confirmation or by dispatching the product, whichever occurs first. We are entitled to refuse or cancel an order in cases of obvious error (e.g. pricing or availability), suspected fraud, or where we are unable to fulfil the order for other legitimate reasons. If we cancel an order after payment has been taken, we will refund you in accordance with applicable law.

You are responsible for ensuring that the information you provide (name, address, email, phone if given) is correct and complete. Failure to provide accurate details may result in delay or inability to deliver.

5. Prices, payment, and delivery

Prices displayed on the Website are in euros (EUR) and include value added tax (VAT) where applicable. Delivery costs are indicated at checkout (e.g. free shipping above a certain order value). We reserve the right to change prices before an order is placed; the price applicable to your order is the one shown at the time you submit the order. Payment is due in accordance with the payment method you choose (e.g. card, invoice, or other methods we offer). We will deliver the product to the delivery address you provide, within the delivery time stated on the Website or in the order confirmation, subject to availability and correct payment. Risk of loss and damage to the goods passes to you upon delivery to the carrier or to you, in accordance with applicable Swedish consumer and sale of goods law.

6. Withdrawal and returns (consumers)

If you are a consumer (i.e. acting for purposes outside your trade, business, or profession), you have the right to withdraw from the contract within 14 days without giving any reason, in accordance with the Swedish Distance and Off-Premises Contracts Act (SFS 2022:260) and the Consumer Rights Directive (EU) 2011/83/EU. The withdrawal period expires 14 days after the day on which you or a third party designated by you (other than the carrier) takes physical possession of the goods. To exercise the right of withdrawal, you must inform us of your decision by a clear statement (e.g. by email or post). You may use the model withdrawal form we provide if we have made it available. For full details on how to return the product, time limits, and refunds, please see our Return Policy.

7. Limitation of liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential damages (including loss of profit, data, or goodwill) arising out of or in connection with your use of the Website or the purchase or use of our products, except where such liability cannot be excluded by law. Our total liability for any claim arising from or related to a contract of sale shall not exceed the purchase price paid by you for the product in question. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under Swedish or mandatory EU law.

8. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not use the Website in any way that could damage, disable, or impair the Website or interfere with any other party's use of it. You must not attempt to gain unauthorised access to any part of the Website, our systems, or the data of other users. Content on the Website (text, images, logos, layout) is owned by us or our licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or use such content for commercial purposes without our prior written consent, except as permitted by mandatory law (e.g. private use).

9. Personal data and cookies

Your personal data is processed in accordance with our Privacy Policy. Our use of cookies and similar technologies is described in our Cookie Policy. By using the Website and placing orders, you acknowledge that you have read and understood these policies and consent to the processing of your data as described therein, where consent is required.

10. Complaints and dispute resolution

If you have a complaint about our products or services, please contact us using the contact details in section 1. We will endeavour to resolve the matter promptly. EU consumers may use the European Commission's Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr for out-of-court dispute resolution. We are not obliged to participate in ODR and do not commit to doing so. Swedish consumers may also contact the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN) for certain types of disputes.

11. Changes to the Terms

We may revise these Terms from time to time. The current version will always be available on this page with an updated "Last updated" date. Changes will apply to your use of the Website and to new orders placed after the change is published. For existing contracts, the Terms in force at the time of the order apply unless we agree otherwise or the change is required by law. We encourage you to review the Terms periodically.

12. Severability and entire agreement

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. These Terms, together with our Privacy Policy, Cookie Policy, and Return Policy (where applicable), constitute the entire agreement between you and us regarding the Website and the purchase of products, and supersede any prior agreements or understandings, unless otherwise required by mandatory consumer law.